Last updated: 18 March 2026

Privacy policy

Hubfort, a trading name of Digital A Ltd, is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information in accordance with UK GDPR and the Data Protection Act 2018.

Who we are

The data controller is Digital A Ltd, trading as Hubfort. Company registration number: 10090329. Registered in England and Wales. Contact: hello@hubfort.io | 0330 520 1947. We are registered with the Information Commissioner's Office (ICO) as required under UK data protection law.

What data we collect

We collect personal data you provide directly to us, including: name, work email address, phone number, and company name when you submit an enquiry form or request a security checkup. We also collect technical data automatically when you visit our website, including IP address, browser type, pages visited, and time spent on site via cookies and analytics tools. We do not collect sensitive personal data unless specifically required for service delivery and with your explicit consent.

How we use your data

We use your personal data to respond to enquiries and provide our cybersecurity services, to send service-related communications, to improve our website and services based on usage patterns, and to comply with legal and regulatory obligations. We will only contact you for marketing purposes if you have given explicit consent. You can withdraw consent at any time by emailing hello@hubfort.io.

Legal basis for processing

We process your personal data on the following legal bases: Contractual necessity — to fulfil our obligations when providing services. Legitimate interests — to operate and improve our business, provided your interests do not override ours. Legal obligation — to comply with applicable laws and regulations. Consent — for marketing communications and non-essential cookies, where explicitly provided.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is retained for up to 2 years. Client service data is retained for the duration of the contract plus 7 years for legal and financial compliance purposes.

Your rights

Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure of your data where there is no lawful reason for continued processing, object to processing based on legitimate interests, request restriction of processing, and data portability. To exercise any of these rights, email hello@hubfort.io. We will respond within 30 days.

Cookies

Our website uses essential cookies required for basic functionality, and analytics cookies to understand how visitors use the site. You can control non-essential cookies via your browser settings. By continuing to use our website without changing your settings, you consent to our use of cookies as described in this policy.

Contact and complaints

For any data protection queries, contact our team at hello@hubfort.io. If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.